We work with business leaders and teams to set a positive tone and minimise the potential ‘noise’ by developing and providing accurate information at the right time to the right audience.

We ensure our clients invest heavily in training, measure learning results and hold leaders accountable for performance. We also identify the Critical Success and planning Factors that must be met —the “who, what, how, and when” of the training and enablement efforts.

We identify business process gaps, analyse business impact, map end user roles to provide a clearer view of business processes, organisational functions and the development of more targeted communications and training plans.

We assist clients in developing a Transition and Go Live Support Plan providing guidance, templates, as appropriate to ensure the workforce is properly transitioned and the benefits are realised and well sustained in the long term.

We work with the project management team and business leaders to ensure align and monitor project and change management activities and evaluate the effectiveness of the efforts and to respond accordingly, thus improving our ability to manage the transition.

We help identify and mobilise leaders and key stakeholders throughout the project lifecycle by establishing a Change Leadership Network and defining their respective roles at all levels.